A comprehensive needs assessment was conducted through staff surveys and analysis of workflow data. Pre-implementation metrics were evaluated, including patient wait time, procedure completion times, and team satisfaction scores.
Surveys were performed for NCHDs outside of the radiology department and within the radiology department itself. A range of satisfaction scores were provided for different questions pertaining to the procedural room, from perceptions on delays of patient care, to overall satisfaction values of the service.
Prospective data analysis primarily focused on average times calculated between key checkpoints in a patient's journey, from entering the department to leaving the procedural room. Prospective data was collected over a one month period.
Each case was monitored using 'checkpoint' times throughout the patient's journey in the hospital. If they were an outpatient, checkpoints included 1. Arriving to the hospital, 2. Entering the procedure room, 3. Completing the procedure, 4. Leaving the procedure room. If they were an inpatient, instead of the checkpoint 'Arriving to the hospital', data was gathered from when the patient was called from the ward, to when they arrived to the procedure room.
Data analysis was then performed on the gathered checkpoint times, assessing the average time it took for a patient to go from one checkpoint to the next. Averages were then compared between different days, between inpatient and outpatient procedures, and between different procedures performed. Further analysis was performed on the average 'deadtime' within the procedural room - i.e how long was there no patient in the room bewteen cases.
Once the prospective data was collected and interpreted, 'quick fix' changes were implemented and data was re-evaluated to assess whether there were improvements in room efficiencies.